Koinly vs. ZenLedger: Feature-by-Feature Comparison

Koinly, ZenLedger, or CoinLedger — which crypto tax software should you choose? 

In this article, we’ll break down the strengths and weaknesses of each platform. By the time you’re finished reading, you’ll understand which crypto tax software is best for your unique situation. 

What’s the best crypto tax software — CoinLedger, Koinly, and ZenLedger?

CoinLedger, Koinly, and ZenLedger are all great options for crypto investors. All three platforms were made by talented teams looking to solve the difficult problem of crypto tax reporting. 

However, a feature-by-feature breakdown of each platform makes one thing clear: CoinLedger is the #1 choice on the market when it comes to ease of use and affordability. 

We admit we’re a little bit biased. However, we did our best to be objective and look at the pros and cons of each platform based on factors like affordability, user experience, and more! We also invite you to look at what customers are saying about each platform on third-party review sites like Trustpilot. 

User-friendliness 

Winner: CoinLedger 

A user-friendly platform will make the process of generating a tax report simple and easy! 

CoinLedger: CoinLedger is known to be one of the most user-friendly platforms on the market! The platform allows users to import their transactions from wallets and exchanges and generate a comprehensive tax report in just minutes! 

Koinly: Koinly is considered a user-friendly platform. However, some customers have complained that  Koinly’s automatic imports can lead to misclassified transactions. This can take serious time and effort to fix — and can even lead to mistakes on your tax return! 

ZenLedger: ZenLedger has been criticized for having a difficult-to-use user interface. Because of this, generating a tax report on ZenLedger may take more effort than other platforms. 

When it comes to taking the stress out of tax season, CoinLedger is the #1 choice on the market! 

Customer satisfaction 

Winner: CoinLedger, Koinly 

To get a better idea of how satisfied customers are with each platform, we took a look at what customers were saying on review platforms like Trustpilot. 

CoinLedger: 4.8 stars on Trustpilot 

Koinly: 4.8 stars on Trustpilot 

ZenLedger: 3.5 stars on Trustpilot 

CoinLedger and Koinly are highly-rated on third-party sites like Trustpilot. Meanwhile, ZenLedger customers have complained about issues such as poor customer support. 

Customer support 

Winner: CoinLedger

Trying to report your crypto taxes on your own can be difficult. A quality customer support team can help you navigate any issues that you may encounter during the process.

CoinLedger: CoinLedger is the only platform on the market that has offered email and chat support for all customers since 2018. 

Koinly: Koinly recently started offering email and live chat support for all customers. 

ZenLedger: Customer support is only available for ZenLedger customers who pay the highest pricing tier of $999. 

CoinLedger is the only customer support team that has years of experience resolving issues from the entire customer base. Today, the platform is praised for high-quality and responsive customer support. 

Exchange integrations 

Winner: Three way tie!

Ideally, your crypto tax platform should integrate with your exchange of choice. This way, the platform can pull in your transaction history and calculate your gains and losses in minutes! 

CoinLedger: 380+ integrations

Koinly: 380+ integrations

ZenLedger: 380+ integrations 

All three exchanges allow users to connect to centralized exchanges like Coinbase and Kraken! 

Blockchain integrations 

Winner: CoinLedger

If you’re using DeFi protocols or trading NFTs, you should find a platform that can pull transactions directly from the blockchain. 

CoinLedger: CoinLedger supports blockchains like Ethereum, Solana, Bitcoin, Binance Smart Chain, and dozens more! CoinLedger is also the only platform that properly accounts for gas fees with blockchain transactions — which can help you save money on your taxes! 

Koinly: Officially, Koinly claims to support more than a hundred blockchains. However, users have complained that these integrations seem to have been rushed to release. As a result, some of these blockchains integrations don’t pull transactions correctly! 

ZenLedger: ZenLedger supports blockchains like Ethereum, Bitcoin, Binance Smart Chain, and dozens more! 

While Koinly has the most blockchains integrations on paper, CoinLedger is the best platform when it comes to accurately pulling transactions and relevant gas fees.

Features and Services 

Winner: CoinLedger 

Let’s walk through some of the features that each platform offers. 

CoinLedger: Tax-Loss Harvesting Report, DeFi & NFT support, FIFO, LIFO, HIFO, Error reconciliation, Audit Report, Expert Review  

Koinly: DeFi & NFT support, FIFO, LIFO, HIFO, Error reconciliation, CSV and wallet import 

ZenLedger: Tax-Loss Harvesting Report, DeFi & NFT support, FIFO, LIFO, HIFO, Audit Report

CoinLedger offers the most comprehensive features of any platform on the market! CoinLedger’s tax-loss harvesting report can help you save thousands of dollars on your tax bill. If you’re not confident filing your taxes on your own, you can have a CoinLedger expert review your transactions for you. 

Pricing 

Winner: CoinLedger, Koinly 

Let’s take a look at how each platform measures when it comes to affordability. 

CoinLedger: Free for portfolio tracking, $49 for up to 100 transactions, $99 for 1,000 transactions, $199 for up to 3,000 transactions

Koinly:  Free for portfolio tracking, $49 for up to 100 transactions, $99 for 1,000 transactions, $179 for up to 3,000 transactions, $279 for up to 10,000 transactions 

ZenLedger: $0 for up to 25 transactions, $49 for up to 100 transactions, $149 for for 5,000 transactions or less, $399 for up to 15,000 transactions, $999 for unlimited transactions and 2 hours of dedicated customer support 

CoinLedger and Koinly are neck-and-neck in terms of pricing. Meanwhile, ZenLedger is a more expensive option. 

International support 

Winner: Koinly 

Are you based outside of the United States? You should make sure that your crypto tax software can generate tax forms for your country. 

Koinly: Koinly supports more than 30 countries including the United States, Canada, and Australia. 

CoinLedger: CoinLedger supports 14 countries including the United States, Canada, and Australia. 

ZenLedger: Currently, ZenLedger only has explicit support for the United States. 

While CoinLedger and Koinly are both great options for international users, Koinly supports the most countries overall.

Tax software support 

Winner: CoinLedger 

Planning to file your taxes yourself? You’ll need a crypto tax software that imports into your tax platform of choice! 

CoinLedger: TurboTax, Taxslayer, H&R Block, TaxAct 

Koinly: TurboTax, TaxAct

ZenLedger: Currently, ZenLedger only supports TurboTax. 

CoinLedger supports more tax platforms than any competitor.

Safety & Security 

Winner: Three-way tie! 

It’s important to find a crypto tax software that takes measures to protect your data. 

CoinLedger: CoinLedger follows industry-best security practices — CoinLedger enforces a password complexity standard and all CoinLedger credentials are hashed using a PBKDF2 function. In addition, CoinLedger’s servers are on a proprietary virtual private cloud with network access lists that prevent unauthorized requests and potential hacks. 

Koinly: Koinly uses two-factor authentication, third-party security tools, and encryption to keep customer data safe. 

ZenLedger: ZenLedger uses third-party audits, security awareness training, and encryption to keep customer data safe. 

All three crypto tax platforms take steps to ensure that hackers can’t gain access to your data! In addition, it’s important to remember that crypto tax software only requires ‘Read Only’ API keys — which means that the platform can only see your transactions, not buy and sell crypto on your connected wallets and exchanges. 

Refund policy 

Winner: ZenLedger

Not sure if you’ll be happy with your crypto tax software? All three platforms offer refunds to customers for a limited time after purchasing their tax report. 

CoinLedger: Refunds available within 2 weeks of purchasing a tax report. 

Koinly: Refunds available within 7 days of purchasing a tax report. 

ZenLedger: Refunds available within 1 year of purchasing a tax report. However, ZenLedger reserves the right to deny the refund request if you’ve already downloaded your tax report! 

ZenLedger has the most generous refund policy of any crypto tax software on the market.

How do I choose a crypto tax software? 

Having trouble determining which platform is the best crypto tax software for your needs? Take a look at the categories above and ask yourself which ones are the most important based on your specific situation. 

In most situations, investors choose crypto tax software that helps them to save hours of time, effort, and stress during tax season. That means choosing a platform with a user-friendly interface, integrations with blockchains and exchanges, and a quality customer service team. 

In conclusion 

Still not sure which crypto tax platform will be best for you? We encourage you to try out CoinLedger for free and see for yourself why the platform is trusted by more than 400,000 customers around the world.

There’s no need to enter credit card details until you want to purchase a tax report! 

Get started with a free account today.